I wish I would have gotten the Baristas name today because she was wonderful. She helped explain the new app, and how it works for me. She even felt bad for misinforming me about something and upgraded my drink to a larger size which made my day. She was VERY knowledgeable about the drinks. She was friendly, outgoing, nice... every good quality, she had. (Which sadly that's a hard thing to find in workers nowadays). My drink- the new pumpkin iced blended was SO good and delicious by the way. I highly recommend it! My only complaint towards Coffee Bean is please open more locations! And I would love if you added drive thru's to your current locations so when I'm super busy during my lunch break, etc it'd be so much more convenient. Coffee Bean all the way! It definitely 100% beats Starbucks in my book.