About: http://data.yelp.com/Review/id/h2cS0A54C82xOSZdMGUXVQ

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About: http://data.yelp.com/Review/id/h2cS0A54C82xOSZdMGUXVQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-02-12 00:00:00 (xsd:dateTime)
itemReviewed	Oregano's Pizza Bistro
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Went there for dinner & ordered the Oregano's favorite salad with chicken. They bring the salad out with no chicken. I tell the lady who brought the salad (not my waiter) that I had it with chicken.. So I go to hand her the salad as I'm expecting a new one brought out since that is what you are supposed to do.... The staff member goes to take it & then says oh I'll just bring you some chicken.. I said no that's okay & she says go ahead eat I'll have it brought out... Are you serious-that ruined the meal right there...I don't care how busy you are there is no excuse for laziness and poor customer service. My waiter later brought out a side of chicken to dump in my salad..That is ridiculous take the meal back & bring me back what I ordered correctly. I called the manager when I got home later (I should have asked for the manager while I was there but didn't) & she said they never should have done that & she was sorry I had a bad experience... She further said she hoped I would give them another try... Really that's how you handle an unsatisfied customer by simply saying you're sorry! Wow Oregano's I expected more from you that that. I'm a regular customer but won't be anymore if this is your new standard of customer service well lack there of making the customer suck it up ignoring what they ordered just because they didn't want to take the meal back & make it again. It's really pathetic because the food is typically really good but the bad customer service ruins it!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ali

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