I just got my hair done last night by B. I read a lot of reviews on the place before going so I had heard about average hair cuts, rude employees and whatever else. These reviews made me nervous, but I went in for my appointment and I was relieved when I left because I didn't have any issues with the facility or the employees.
I was going in to cover all the regrowth I had from a botched bleaching with a solid all- over colour. When I first arrived, my boyfriend and I were offered drinks, and I had the option to put my belongings in a locker. I then had my consultation with B and we talked about what I wanted to do and she gave me the whole run down of the process I would get that day, as well as when I would most likely need to go back for touch ups. She also consulted the owner who came over and gave some quick tips and advice. Both individuals were very friendly.
There was a bit of a wait to get started because the salon was busy, but I was offered drinks and magazines so I'm not bothered about that.
B was pleasant to talk to. The other employees would offer to help every once in a while. It was a nice experience in terms of the contact I had with everyone in there.
The facility is very modern, clean and comfortable as well.
So for anyone who also read the negative reviews and is getting nervous.. Just know that I didn't see any of that and I'm very happy with the colour and cut I received.