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  • Three of us came in for lunch on a Tuesday afternoon. It was not crazy busy. The food was 5 stars. The ambiance is not romantic, but the place is decorated well and is very clean. The biggest problem I had was the service we received. The waitperson came to the table about 5 minutes after we were seated, which is perfectly acceptable. He took my sister and brothers drink orders which consisted only of water. I asked to see a wine list, which to be honest, in an Italian restaurant, should have been on the table already. Not sure if it was an oversight, but I've been to Italy, and the wine list is front and center. Soooo, after about 10 minutes, the waitperson brought my siblings water, brought me the wine list, took our food orders, and my wine selection. The next visit to the table, in about 5 minutes, we received bread and oil, which by the way, is deelish. Still no wine on the table after having been seated for about 20 minutes. In my opinion, it is a major faux pas to put food down in front of anyone at an Italian restaurant without the wine being on the table. I am not trying to be snobby, rude, or difficult, it's just that I, as well as many of my friends, like to enjoy our food WITH our wine. I'm not talking about a few minutes here, I reached the point after 25 minutes, that I headed to the bar to pay there for a glass. Entrees came and I then got my glass of wine. I don't know if this is a training issue or not, but I am a very close friend of a fourth generation Italian who operates a restaurant in my hometown back in New England specializing in rustic cuisine from the Northern part of Italy. All of his staff is trained in the importance of having people's wine of choice on the table at the time the first course arrives. I will wait a reasonable amount of time for my apps, bread, first course as long as my wine comes with it. I will definitely be back to Babbo because of the food and overall ambiance, but hopefully management will read this and take the appropriate steps to insure against this being a regular occurrence. I do like the fact also, that management is interested enough in patrons feedback that they take the time to read the reviews.
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