When we moved to the area, we used a Visionay Proterties agent to help us find a lease. He was pleasant and the experience was successful. Tom was responsive to our repair requests throughout the year and the office staff was always very pleasant. We purchased a home a year later and had the chance to work with Visionary to help us locate our home and buy it. The experience was also successful and we really enjoyed getting to know the broker and agents in the office. Perhaps these other reviews on here were agent-specific. We've worked with the office staff and a few agents throughout the last 18 months and have nothing but good things to say about the experience.