Is it weird that I look forward to our bi-monthly pest control? Because I do. Our tech Eric Burch is, hands down, the nicest person I have met in Las Vegas. He always wants to hear all the buggy details and if there is a problem, he makes it go away. He is very accommodating with our dogs, too, doesn't mind giving me time to get them out of the way so he can do his thing. We feel fully confident that the service we're getting is worth the money, and that's saying a lot in this economy.