The gentleman was rude to me the minute I came in....I needed to print off something from a thumb drive and he said I have to see it first and hewas really rude and his tone of voice was very demanding.... He quoted to me I can't have you infecting my whole setup here so I let him have the thumb drive and he inserted it and he said no I can't use it you see here it's infected.... His tone of voice and his demeanor to me was unacceptable and I will never be back.