The young lady working tonight at the drive thru pick up window at 8:05 pm was very rude. She did not bother to make any eye contact or even acknowledge us when we pulled up to the drive thru pick up window. When she handed my boyfriend one of our drinks, he politely asked for a drink carrier. Without saying one word or even a glance in our direction, she closed the window and walked away. That left my boyfriend speechless and wondering if she ignored his request. A few min later, she came back with our second drink with the carrier and handed it to him without saying anything or looking at him and closed the window. Again, a few min went by and she came back with our food order but did not even bother to ask us if we would like ketchup or napkins (which we wanted to ask by the way). Without saying one word or even a look at us, she closed the window again before my boyfriend could ask for ketchup and napkins.
We're extremely disappointed about how this McDonalds has such poor customer service. We usually come here and haven't had any problems in the past with our food and service. Granted that this place is a fast food joint, they should still uphold to good customer service no matter where you're at.