This location is set up similarly to a Macy's in that it's two floors, which I had never experienced before. They seem to have the same selection as other Kohl's - not smaller.
I've only visited to browse and once to make a return. The returns desk is on the first floor - returns can't be made at the regular check-out. The woman who helped me barely acknowledged my presence, but she sure was quick and efficient. Not bad.