This store is for people who truly love their animals. They carry only the best products on the market. The owner is very educated and passionate about animal welfare. She only carries the best....but it comes at a price. Her prices are in line though. We've shopped around online and on Amazon. She also offers a rewards program where you earn cash back and free bags of dog food. We have been shopping at this store since they opened. If it weren't for the excellent advice from Diana (the owner) our dog would have passed away by now. Our vet didin't even know what to do. I'm so grateful to have this store in our neighborhood. Its a true blessing!!
As far as the comments about the employees.....I have experienced this before, but not from the owner Diana. She has always been so good to us!