manager called me to apologize......very nice guy, very polite. he made me an offer to return for a dinner and drinks on the house....i declined. i'm NOT looking for freebies or hand-outs. if i were to try dante again, it would be unannounced. it wouldn't be for any special occassion, since they ruined our anniversary dinner plans last year............don't know if i'd give them a second chance, too many great restaurants in cleveland to pick from that actually want my money and get it because of good food AND SERVICE!