Definitely was not impressed with my experience here. I came in with two bags to sell at a little after 3 pm on a Saturday. The employee behind the counter took them and starting filling out the paperwork. A woman who appeared to be a manager came up behind and said to me: just so you know we stop buying at 2 pm. I said Ok, but you're website says you stop buying 2 hours before the store closes, which according to the website is 6 pm. She argued back with me that it was just for the Milwaukee store. I didn't say anything else because I thought maybe I read their website incorrectly. Nope - their website clearly says 2 hours before closing. The employee did end up going through my bags and buying a few pieces, so I didn't completely waste my time. Anyways, I found the manager rude and the whole interaction made me uncomfortable. My suggestion is to make it clearer on your website when your buying hours are. I doubt I'll be back as a seller or buyer.