Ditto what all the other positive reviews say. The atmosphere and expertise is on a par with an amazing place I frequented when I lived in Chicago. I too went a handful of times to the "original" location on Madison. Have been so glad to see the business expand and grow, while still charging very reasonable fees or losing a sense of warmth. Men and women alike will feel comfortable coming here. After having received two "just okay" massages in the past few months at franchised locations (because I had free gift cards), I was so happy to return back to Sacred Hour today! Both my husband and I very much needed some TLC, having recently lost a pet. He said Susan did a great job with his massage. Jessica did an exceptional job on the massive kinks in my neck. Highly recommend this place over the many others I've tried in the Northeast Ohio area.