It is hard to mess up someone's order if they mainly order hot teas and Americanos. Sometimes I venture out of this zone and order a hot or iced tea latte. Depending on the time of day, they either get it perfect or mess up horribly. With the younger teenage looking employees, they don't take much care in preparation and my ice tea lattes come with clumps of powder or virtually no ice because they improperly cool it. When the mid 20 something baristas work, my orders are perfect.
I like this location because Town Square is just one of those places I love to walk around. Now that it is getting cold, I will need something to warm me up while doing so. The loose leaf teas are great. I like how they are not prepackaged and customization is not forbidden. Blending some of their teas make for wonderful flavor combinations. Plus the Winter Dream Tea Latte is back for this season. Yum.