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  • Decided to go with Men's Wearhouse for our wedding tuxes. Chose two tuxes. They said we could order one at a time for trying on. The first one took three weeks (!) to come in. The second one took even longer. We had to call to ask about it, and it sounded a lot like no one had ever placed the order to begin with. We purchased seven ties from them because their rental ties didn't come in the right color for us. The guy gave us a random assortment of regular/big & tall ties that weren't even the same shade as one another! Oh, and the ties that come with their tux rentals are CLIP ONS! We asked to speak with a manager after our try ons taking MONTHS, and he half-heartedly apologized but took no further action. Considered going elsewhere about a month before the wedding because the chaos and disorganization continued and I didn't want to risk them messing up our wedding day. Only reason we didn't leave was because there aren't many other options around that have locations nationwide. They had a deal going that a certain number of groomsmen tuxes would make the grooms tux free. Long story short, my husbands tux was 100% free and I still would NOT go back!! Side note: My mother took her husband to a men's wearhouse in Pittsburgh, and they had him try on the wrong tux for our wedding...not even similar...thank goodness she mentioned the color to me via text. Many bride friends of mine have also reported bad things, across many states! Definitely would not recommend this company.
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