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  • Server, Miguel, was frustrated from the start to wait on my family He came over to the high top at the bar throwing out beverage napkins, I would not have noticed but my 10 year old daughter told me this. It's Amore Monday and on the bottom of that menu it states, ask your server about our five dollar glasses of wine, so I did. He seemed annoyed and told me, "there are a lot of wines for $5, I will have to go and get the list". We ordered finally received our drinks, the wine was good, but not sure which one I received. We never saw Miguel after that. Another server/food runner brought us our soups/salads and apps. The manager brought our food, Miguel never stopped at our table to ask how everything was. In fact, we couldn't along with another one or two tables could not find him. My family's food was piping hot, mine, mahi and broccoli was cold. Miguel, not in sight. I had to let the manager know. By the time my food was ready my family was finished eating and I no longer wanted to eat. The manager was GREAT! She took off my meal and boxed it up. Miguel came over to deliver the check, never apologized, never mentioned anything about the meal. My 10 Year old daughter gave the cc to the manager because Miguel never came back to collect. We love Carrabbbas BUT this was one of the worst experiences I have had at a restaurant and that's because Miguel was not doing his job. Thanks to the manager and the rest of the crew for picking up how slack!
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