We went on a Friday night and it was not too busy. Everyone ordered a fountain drink but mine was a lemonade and for some reason it took an extra 15 minutes to get when the food came it was lukewarm. Spoke to the manager and she happily took the food back to warm it up but when we got the bill she never took any money off nor did she come over when the food was brought to make sure it was hot. The food was just OK not what we're used to at the Cheesecake Factory. Unfortunately they had a bad night.