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| - We have been to Sussex 3 other times and we thought we found a great place for crab legs, today we went for the fourth time to celebrate and wish our very good friend on her move to Texas. We all ordered the crab leg all you can eat meal and everything went down hill from there. It took a little while to get our first set of crab legs. We told our server when they finally came out that we were serious crab leg eaters and to get the next clusters cooking, she was very hesitant, but said she would. The second set of crab legs came out, one cluster of legs for each of us, we asked for the little forks to help get the crab meat out and we had to go to the kitchen/bar and ask again. We had finished off that cluster of legs in no time and about 15 minutes later another set of one cluster each came out. 15 minutes later we finally got our 3 set of crab legs and they were still partially frozen and cold, we asked to speak to the manager, the manager came out another 15 minutes later after we asked to speak to the manager again, she was worry and they were really busy ( there was hardly anyone in the restaurant ..it was not that busy) she basically shut us down from complaining and finally got us our butter and another round of drinks, and our next set of clusters came out like they were from a rejected crab shack, the next basket came out and everything was pieces parts, the waitress told us that we were getting the bottom of the box, seriously, we got every little piece they could find, it was ridiculous. We kept eating and asking for more clusters and they must have found the new box because they were ok. Our server came out and said that they wanted to giVe us each a free dessert we all declined a. We were really embarrassed and felt bad that our friend had such a disappointing send off. As we finished our meal the manager came out and tried saying that she was sorry for all the confusion, and that she did not try to shut us up, we told her that is what ur felt like. And we also said that we would not be back. She said right back to us, that that was OK and we were talking shit about her behind her back, we didn't, we told her right to her face.
Who wants to pay $49 for all you can eat crab legs and wait 15 minutes to get refilled and be given the bottom of the box, seriously, this was the worst. If you come her expecting crab legs, you will get very little and the quality will be a gamble, you will wait for service and you will get clusters that look like they were factory seconds.I don't know what happened, but it all went bad. Go to Pickle Bills in Grand River, you won't wait for crab legs!
Will not return ever, if that was a manager, she was the worst example of someone who cared.
?ot for serious crab lovers
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