I gave Capriotti's a 4 so I gotta give Firehouse a Five!
I had a big 12 inch Italian sub and what can I say but how you can taste the freshness! Getting the 12" for the extra $2 also gives you much more meat and leftovers!
The staff here was super friendly asking if it was my first time and explaining the menu, bringing the food to my table and picking up when I was done. Another bonus is the Coca Cola Freestyle machine which has over 100 varieties of soft drink.
I'll be back to try something different, I've heard the meatball sub makes Subway taste like fast food!