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  • I went to the Mesa office. I will not being going back and would never refer anyone to this clinic. Everything, minus the nice xray tech, was terrible. When I went in for my initial appointment there was a guy sitting at the reception desk. I signed in (noticing there were three other patients' names still on the clipboard because they didn't bother to, in over an hour, remove the stickers to protect patient privacy) and received no greeting. He sat there half facing me, had facing the girl at checkout, carrying on a conversation. He completely ignored the next patient to check in as well. Couldn't even be bothered to look up. I sat in the waiting room for 10 minutes and neither he, nor the girl sitting at checkout, bothered to acknowledge anyone. While it turns out he was not the receptionist, you shouldn't be sitting at the first window, being the first impression of a doctor's office, and refuse to even smile and say hi. The doctor herself was also lousy. I saw Areena Swarup and felt completely blown off. By the end I was fighting back tears. She suggested a couple meds for sleeping, which I had to remind her about five minutes later and blew me off when I told her I had tried the dose she suggested and couldn't function on it. She also suggested that I exercise. I kept telling her I was seeing her because I was too exhausted to even get out of bed and that I wanted to exercise (I was extremely active before I got sick last year). Yet somehow exercise is going to help the fact that I am too sick to exercise? The phlebotomist wasn't terrible, but definitely not good. When I first got there another woman was saying how the woman wasn't able to draw blood on her that day. Instead of quickly inserting the needle she did it extremely slow and got a poor stick as it took forever to draw the blood. I have fantastic veins and have had enough blood draws to know this wasn't my issue. The last issue I have is the fact that they never even bothered to call in my scripts. It's now a holiday weekend and I'll have to wait until Tuesday to be able to get the only potential help from this horrible clinic. There are plenty of other rheumatologists in the Valley, go to any other one, this place is terrible!
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