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  • This place was a complete circus show! Went in on the 4th after ordering online to go walked in waited In line for 10 mins to find out our order had not even been put in yet, after being told 10- 30 mins to pick up, waited 40 to give them time . I was rudly told " well I'm way to busy to even care about to go orders today and it's not my fault your shouldn't have ordered online " so I waited for another 35 mins before my order was even put in. As I waited I watched atleast 20 plus other food orders be returned due to error and not one customer was given an apology or actually given a proper order. The manger stood there like a deer in headlight letting these cashier's take the heat for his errors , mind u he was the Cook making the errors. So after 1 hour and 15 mins from my order time I was rudely thrown my bag of food and reminded how much my $50 order of McDonald's grade burgers was a giant inconvience for them, or final order was completely a hot mess of its own. My husband's burger was covered in a topping we specifically told them not to put on it due to an extreme allergy . I than requested a new sandwich , not willing to risk an allergic reactions , Instead I watched the manager scrap of the unwanted stuff off try to put his sandwich back together . Every ones food was cold hard and half put together . After waiting that long and the mishap I expected better and atleast some common decency or apology . Nope just a bad attitude and a staff that reminded us constantly that is was OUR fault not theirs for ordering to go a service they advertise all over they do . Well they had no problem charging me for the to go order with in 5 mins of receiving it but had a major problem actually making it. American burger you should see what this branch is doing to represent your chain . To top this my family than missed our plan for the evening thanks to a 2 hour ordeal just to get some road kill quialty food .
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