I heard about this "spa" through Groupon & decided to go for a 1 hour facial. My appointment was for 2:30pm & i arrived at 2:30 on the dot. I was told to sit down & wait a couple minutes till the girl was ready. I was sitting waiting when the worker came out to the front and told the "manager" something who then proceeded to tell me itll b another couple minutes & to please fill out this form. This place books customer after customer so theyre always frantic trying to mske every1 happy when they're overbooked cause god forbid they should tell some1 they're fully booked and lose that custy & money. At 2:43pm i was brought into a tiny room undressed & sat there in my boxers till 3:03pm when the worker was finally ready to begin. They sold me on a half hour massage before my hour facial. The massage started at 3:05 & went till 3:25 w/ the girl leaving the room mutliple times for minutes at a time. The massage was crap. Oil, forearms, and elbows. Now the facial for a hour from 3:30-4:30.....Wrong! After 25 minutes of bs on my face she says "ok we done, 1 hour (in an asian accent). I said omg that was a hour what time is it. She shows me her phone & its 3:59!! I was like wtf. I said its been 25 minutes and u left the room for 3 minutes twice in between! Keep in mind im paying for a 1 hour facial!!! I told her 3-330 massage and 330-430 facial. And the manager OPENED the door without knocking telling her to hurry up she has an appt at 4pm! So they booked some1 for 4pm and tried to get rid of me to go to the next custy. I explained the timing and she said oh oh im sorry yes yes 430 430 (in asian accent). She then massaged my arms and shoulders till 4:13pm & said ok all done, cause keep in mind there's another lady waiting for her manicure which was supposed to start at 4pm. I was like wtf is going on in this dump. R they playing me like an idiot cause they think im a guy therefore i dont know what facials r & how long they r supposed to be? Or cause im new and wont say anything. Anyways i got dressed (with tissue particals all over my face cause they dont use pads to remove lotions from ur face they use tissues that you wipe ur ass with) went to the front to pay & looked over & saw that already my massage lady was doing a manicure on some1 else! Like what's going on here. Fuck me over so u can goto the next person. I complained to the manager at the front desk and she was like oh im so sorry its ur workers fault not mine. She actually said that. She completely threw her coworker under the bus. She kept apologizing & gave me a discount & a voucher for next time. No not a free voucher... $25 off. So basically next time (which there won't be) they'll charge me double then deduct the $25 & we'll be at the proper price of what they charge every1 else. Save ur money & go somewhere else. Over here i was put in a room the size of a ford focus with dirty walls told to undress and a hour later i was more stressed than when i came in the place. Avoid this place! Oh wait the one pro is good parking and lots of stores all around. Enjoy ur facials everyone.........at another spa