We had some of the worst service I've ever experienced here at lunch. It took almost 2 hours, and there were other people who came in after us, ate, and then left before we even got our food.
We had to remind our server many times for everything we asked for, and there were no apologies, no communication, and it was maddening. Why should it take 20 minutes for a hummus plate? It shouldn't ever take that long to simply spoon it on a plate and serve it.
The food was average at best. The philly cheese pita had chicken and cheese and that was about it... there were literally 3 slices of green pepper and about 5 onions.
Finally, we ordered Diet Coke, and they served diet pepsi (without letting us know). We ordered other drinks and they didn't even remove the diet pepsi from the bill.
The only reason I let the quality of food and the diet pepsi on the bill slide was because I knew it would take waaaayyyy too long to wait for a correction.
Steam coming out of my ears after that visit!