I have great experiences at Aria with Diana. But I went for a blow dry with Sherri and it was a terribly excoriating experience. Very little customer service skills. From the ridiculous amount of shampoo in my ears while washing my hair, right down to her criticizing my haircut and my "damaged hair from straightening to much", which apparently means she couldn't do a good blow dry- as she said. Side note: I used to get a blow dry weekly and have bouncy beautiful hair every time. She used so much product, hairspray and volume spray in my hair that because I needed the style for the next day I had do go to an express blow bar to redo this disaster (my blow dry usually lasts 3-4 days with no issues). She is also very awkward to talk with. So needless to say this was the worst blow dry/ hair experience. She may be good at cuts/colour since she kept reminding me that she's been doing hair since the 80s but definitely don't go to her for styles... or if you want an enjoyable experience.