My first trip in I really loved this place, and every time since then that I've been in I've liked it just a little less. This last trip the person who did my nails was not great. He didn't push back my cuticles before clipping them, he didn't fully paint my nails (fingers or toes) I had to ask him to cover the entire nail but then the top coat didn't cover all of the polish, and he didn't clean under my nails. I must say that I probably won't be back, which is sad because I used to like them so much.