Let me start by saying the first time I entered the gym it was great, clean, nice trainers and a fun workout.
The second time I had the one free personal training session with one of their trainers and it was awesome, super knowledgeable and a really tough exercise. Once we finished with the session he talked about the prices for personal training sessions which I told him I didn't want. Didn't really want to take no for an answer and repeatedly tried to convince me to buy it. Something like $400 for 4 sessions, no thank you.
I was told when I signed up that I would just need to give them "30 days notice" that I wanted to cancel. On oct 1st I sent an email to their GM saying I wanted to cancel. No reply.
I sent an email on the 18th two days after I was charged $69.00 for membership fees asking if the email was manned. I got a reply back saying yes, and to cancel I would need to come into the gym, I can't do that, said I would just sign something electronically. No reply.
Contacted the GM again today because they tried to draft money from my account again, and was told that he could send me an electronic cancellation form and he would need "30 days notice" and any fees incurred during that time would need to be paid. So not only do I have to pay the $69 that was taken out of my account 15 days after I requested a cancellation they want and extra $140 because I have yet to give them "30 days notice".