This is the best car wash anywhere in Cleveland, and I've tried almost all. It's the longest car wash tunnel in Ohio, your wash isn't rushed. The workers are more thorough than most places, wiping your door frames for example.
The towel dry is great, leaves you with a spotless finish.
It can cost a couple bucks more than some places, but I've had those other washes cause hairline scratching on my car's finish. I used another wash, also on West 130th about 1.5 miles north (you can figure out which one) for a winter and my vehicle's paint looked terrible. It isn't worth it! I'm a serious car enthusiast, so I will hand wash at home often, but when I don't have the time I use them because I know it will come out clean and the process is the most gentle of any automatic wash.
Edit Sep 2013: It looks like they added special wheel cleaning equipment when they were shut down for maintenance this summer. There are new roller brushes that seem to target the wheels. The wheel cleaning was the only weak spot in the wash previously, and now has been addressed. Nice! A+