Haven't been back for half a year, but after going to other places for Brazilian when Im in other states, I realize a big difference in how much it hurts when Nina did it for me today. After reading other reviews, apparently this salon uses "soft wax" (?) which might be what made such a big difference. Have gone for a few times and always happened to get Nina (Mon, Tues, Thurs, Sat). She's such a sweet heart and always delightful to talk to. As other reviewers have mentioned, there's never a wait (unless the person before shows up late, I guess). Highly recommend.