Rude and condescending!!! I have been all over the world and have had eclairs that were incredible. I asked if the pastry I saw was an eclair (chocolate was all that was visible) and the young counter boy/man said yes. He boxed and taped what I thought I had ordered. But after I drove off to get coffee to eat with it I discovered that I had a caramel. I was bummed. I tried it and it didn't have whipped cream inside but a heavy sugary muck. I decided to come back and exchange it but the guy was rude and told me "I don't understand as I don't speak English all I hear is blah blah blah" No refund no resolution. Only I was out $4.75 for something he boxed out of my sight. I was so disappointed. He wasn't even helpful or kind. Don't waste your money. Not really French. Just expensive crap.