Disgusting hotel! The refrigerator had someone else's old burger in it. And there were cockroaches in the room. Guest services said they'd send someone up, but no one ever came up to look. Called again, no answer. Went down and was told "well, I told him to go up there". Said they'd change us to a new room - directly above the room with cockroaches! We told them we didn't want to stay there anymore and they refused to refund us. They told us it's because I booked through "Expedia" (it was hotels.com). So I called hotels.com and they called Mardi Gras. They told hotels.com they couldn't refund me because they had already offered a new room. BULL! A refund can ALWAYS happen! Disgusting, horrible place. Don't waste your time or your money. You'll be disappointed and they'll steal what you've already paid.