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| - Maybe I just got unlucky, but either way, my first experience here was NOT good. I drive by often, and since they have a sign up that says "Best steaks in S. Charlotte," I thought I'd test them out. It is a little funny that they only compare themselves with S. Charlotte as if they don't have confidence to broaden their competition. In any case, the steak was average at best, probably a 5 out of 10. I ordered the Ribeye, and it was about 25% fat and I really don't like to eat THAT much fat in a steak. The potatoes seemed like they were microwaved because they were hard, almost stale. The green beans were ok, maybe the only thing good about the food. I sat at the bar and even though they must have noticed my cup being empty, I sat a good 20 minutes with an empty glass before they grabbed the sweet tea and gave me a refill (took 5 seconds). Sure I could have said something, but dang, two of them were standing right in front of me, so I was curious how long it would take to notice. No manager asked how my meal was which I am accustomed to at all other similar joints at this price point. If she/he had asked, I would have been forthcoming and said I rate my experience 4 out of 10 based on the food and service. It's one thing to serve a crappy steak, but to say you have the best steak in S. Charlotte is just bogus. Longhorn and Outback beat it 10 times over. Lastly, I was disappointed that they did not give bread or anything while waiting for my meal. Again, I'm accustomed to that with other restaurants I go to for a steak, although I admit this was my faulty expectation rather than something they did wrong. I tend to frequent restaurants with free bread or chips since I'm often starving when I arrive. Needless to say, unless they offer me a free meal or someone else invites and is paying, I will look elsewhere for a steak dinner. It's definitely NOT the "best steaks in S. Charlotte." Sorry to tell you...
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