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| - I've tried this place 3 times.. the first time was just ok, but they did have good potato salad, so I have them another chance. Long wait with minimal ppl ordering/in the restaurant and plenty of staff. Also, the chicken salad look nothing like the pics online. The pics make it look a bit chunky.. it's actually very stringy and more the consistency of pet food. Time #2.. EXTREMELY long wait when almost no one was there (except like 5 staff being the counter) and 3 ppl ahead of me to get their order. I waited 20 minutes at a table and asked for it to go.. we didn't have that kind of time. I got a salad, my kids the soup and potato salad. My salad was just ok, the poppy seed dressing was not at all sweet, pretty sour, so I wondered if it was ok to eat and tossed it, used my own. Time #3.. walk in, another woman is staring at the menu, we look too to figure it out.. my 7 year old does like their soup. A few minutes later, employee comes over to let us know they are out of basically everything except 3-4 of the most unappetizing types of salad. Ugh. We just walked out. Why wait to say something? I've given up on this place. It will be out of business soon anyways it's always mostly empty.
To earn customers back, work on customer service, speed it up (ie- if a register isn't taking someone's credit card, don't hold up the line, open the next register! Genius!), and make the chicken less mealy.
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