Ok where do I start...
The table Looks clean but when you put your hands on it . It'sticky...Eww!!
We were seated right away. Offered different places to sit. Not many people in restaurant. It was about 1145 am on Sunday morning.
We placed our orders
person #1 French onion soup & Ice Tea
person #2 Bacon Cheese burger ( No onions ) with Fries and Ice Tea
Person #3 The Brunch Burger ( No Onions & No ketchup ) fries & Pepsi
Person #4 Burger ( No Cheese ) fries and Ice Tea
20-30 minutes go bye. We watch people walk in after after us and be serve their food before us and we're still waited for our food.
When we were finally served we were not served all together.
Person #1 had to wait for no reason
Person #3 Fries were luke warm and egg shells in burger
Person #4 Burger had cheese ( Even though they specifically asked for no cheese) fries luke warm.
Person #2 Burger was missing they were only given fries
7 minutes later the burger was brought out with NO Bacon.
The waitress accepted responsibility in the delay in our food. How ever between missing the bacon on the bacon cheese burger. The waitress said she was going to send the manager over so we could speak with him. The manager Never came over and spoke with us.... so much for Customer Service. The waitress (christine) is not sole blame for bad service or food. I felt ignored and purposely over looked by the manager Chris. Who had no problem stopping at other tables but ignoring ours.
Instead the waitress gave us the bill for the food. Thankfully minus the charge for person #2 burger. How ever I still feel slighted or over looked because the manager never made an attempt to check on us or speak to us. The waitress apologized numerous times but her apologies didn't make the food come out any quicker, or stop the missing items. By the time she was attentive to our drink refills we were already upset and they took the path of ignoring us instead of facing the problem face on.
I don't write negative reviews on a regular basis so this is probably the worst one I've ever written. I will never visit this restaurant ever again I do not recommend it to anybody else. Unless your in to being ignored, over looked or food being served to you not the way you order it!
So rather then throw a fit or demand to be seen and heard I brought my words and opinions here. I am not the type of person to not leave a tip. for $39.00 bill I left a $5.00 tip (Begrudgingly) But followed through by sharing my experience here on Yelp and Facebook.