May I preface my review by saying the view of the strip at night is absolutely breath taking and worth anyone's time. However the company should change their name to Hell Air. We were told to arrive one hour before our flight which was at 9 pm. We arrived promptly at 8 and were "greeted" by a fairly snippy clerk who told us since we were there so early she might be able to get us on an earlier flight."Well you can either wait or come back". Why thank you Snippy. The waiting room started to fill up with people with various groupons,coupons,etc. Champagne in plastic glasses was plunked off to the side. Then the real chaos set in. An instructional video was playing ,no one knew when to view it. We herded ourselves in to the group. Wandered back in to the packed waiting area. A hostess manager/ whatever in a tight dress and sky high heels(yes I realize it's Vegas but lets be professional) emerges,exudes tons of questions on some foreign visitors,ignores everyone else. Some wrist bands were given out by another person. To make a long story short,we finally were seated on the helicopter at 945. The pilot was wonderful. This has to be one of the most disorganized,chaotic companies I have ever seen. The whole experience was troubling at best. My advice to anyone who wants to see the strip at night,go to another company!