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| - I went into Chen's Garden to order some take out. Before I do my review, let it be known that I waitressed at an authentic Chinese and Thai restaurant in Columbus, OH for over a year, so my standards when it comes to Chinese food are somewhat high.
First off, the girls working here were extremely rude. They were short with me and my sister. The girl running the register became aggravated when I asked what vegetables were in the General Tso's. I firmly believe this is a valid because EVERY Chinese food place is different, it's not McDonald's, and their menu did not list any ingredients for any of the dishes.
I told the girl that I'd like a few minutes to go over the menu, and that I'd let her know when I was ready so she could continue doing whatever. She kept getting more and more irritated and kept continually asking me every minute or so if I was ready to order. I let her know, again, that I wanted some time to go over the entire menu and that I'd never been there before and that I'd probably be a while. She went to the back, conversed with another girl in Chinese, then came back up to me and asked if I was ready. At this point, just to hurry up and appease her, I ordered Homestyle Vegetables cooked in a General Tso Sauce, add Tofu, and one order of General Tso's chicken for my younger sister.
The wait was fifteen minutes.
If I was disappointed in the service, it was nothing compared to the food. The vegetables were extremely over cooked, the sauce had no flavor, there was a ridiculous amount of MSG in the food, the girls bagged our fortune cookies at the bottom of the bag, crushing them with the take out boxes. The food containers were completely covered in sauce and filled up past the line, so that when you removed the lids, syrup ran down everything. There were no napkins in the bag at all.
After having waitressed, I am an extremely polite person, and I assure you, I was nothing but sweet to this girls, so I don't feel that they were singling me out by ill packaging, I just think they're either not very good at their job, or don't really care.
The food was syrupy, had no flavor, no spices, the tofu was sub par, the rice was older and drying out. We went in at around five o'clock on a Saturday. If that's the weekend quality, I'd hate to go for lunch.
Would NOT recommended to anyone who has any taste for actual Chinese food.
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