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  • Past three months the service and food has gone to hell. One time a few weeks ago I walked in to order, two people behind the counter just standing there talking to each other. Never said a word and then after about two mins one of them finally looks and me and say "You ready". I told her I was ready when I walked in, but since you don't seem to wait on me I'll take my business elsewhere and left. I decided to try again and this time at least one of the sandwich makers at least welcomed me when I walked in. Another lady took my order. When I got my food the ends of my sandwich were burnt, but at least it was hot unlike two times before when my meatball sub was Luke warm and the meatballs were cold inside. When I started going there my sandwich me were alway served so hot I had to wait 5 mins to start to eat and they were not served burnt. They changed owner and management about three months ago and neither one seems to give a crap about service or the quality of what they serve you. Now Rubio's and Five Guys get most of my business. It's a shame because I liked the sandwiches and service I use to get there before. Leadership and service starts at the top and these people fail miserably.
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