Went here as part of an all-encompassing girls weekend that revolved around the Shangri-la.
My sister had suggested a blow out at Blo because she had a very positive experience in Vancouver with this chain which was high-end and trendy.
Unfortunately, our experience was the opposite: the salon was extremely small, not very well kept (the magazines had hair caked to them), the stylists relatively unfriendly, behind schedule (by at least 15 minutes without a call advising of same), used disposable towels ( why?), and hair came out looking entirely different from pictures.
The consensus: the brand Blo means nothing. There is zero consistency among locations; quality control, an essential ingredient to a good franchise, is non-existent.
This salon does NOT belong in a high end hotel next to a world class salon, it belongs next to a college campus.