Worst customer service, very incompetent front desk! Apparently the front desk only answers the phone and takes messages. If you want to schedule an appointment, you'll have to wait until the nurses take lunch and they'll call you back after lunch, sometimes. I had to keep calling back. They are idiots and just told me they cannot see me due to their doctor being out of the office. This is straight up BS! I'm sorry your office can't manage a simple task of monitoring an outside fertility treatment. You have one job, and that's to do do my ultrasounds when my doctor orders it. I'm glad to be going to a different facility! I can't believe your still in business.