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  • The Cheesecake Factory in Madison Wi.... stay clear. I happen to love the franchise but tonight I had the worst, most racist experience ever. I've always thought Cheesecake Factory was a family restaurant, which is why I didn't hesitate to bring my daughter in this evening with friends and family to celebrate her 10th Birthday. Well, where do I start?! We were seated by a party of 3 that complained from the time we sat down, rolling their eyes saying rude shit about kids, never asking to be moved. Mind you, we're in a family restaurant with a party of 10. I hear the rude ass waitress apologizing to the party while pointing, whispering and making faces at the kids. Next the manager comes over and proceeds to comp their entire meal. So as he's walking away, we say "excuse me, the is a family restaurant right?" The music is blaring and the voice level is average... he says of course we are, or waitstaff just should have done a better job at putting them in a more private area. A private area in a public restaurant?! How so? So I ask, will our meals be comped as well for us being seated by a very rude, racist party that constantly gave our children dirty looks and whispered loud enough that they too were uncomfortable? Of course not... so again, why are they being comped for choosing to go to a public restaurant and dining amongst the public? Our waitress dropped our drinks... were we accommodated in any way? So I'm still looking for the answer, is this a family restaurant?! We're here spending hundreds of dollars and being treated like we marched past the whites only sign. Never will I ever patronize this place again. I will be contacting regional managers, CEO's and whomever else. I also intend on speaking with my attorney tomorrow. I'm disgusted and anyone with a family should take their money elsewhere and I intend on making everyone that I know
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