Haven't had sambalatte in awhile and decided to stop by and roll thru the drive thru. The drive thru wasn't busy at all, as I was the only car. I couldn't hear the girl taking my order and she definitely couldn't hear me as I repeated my drink 5 times. Finally she got my drink, but then I waited for the total and she starts speaking to a customer but had her headset turned on. When I asked her if I can pull up to the window she asked if I had ordered something and I said yes. 5 minutes later she says to pull up. I ordered a simple vanilla latte, but there wasn't vanilla in there, but of course I was charged extra. I love sambalatte, especially the one in Boca Park, but this sambalatte wasn't good at all.