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  • I'm hot then I'm cold I'm yes then I'm no I'm in then I'm out I'm up then I'm down It was like a trippy flashback to the Katy Perry concert I never went to, I was hot and now I'm cold and it's all thanks to The Cooling & Plumbing Co. The crew came out to assess my AC problem and the prognosis was to repair a leak on a 16yr old system at roughly half the cost of a new one or to replace. After weighing my options, getting a few price quotes from competing businesses, I opted for total replacement. I didn't want to end up with a fully functioning 16 year old AC, when a new one was within within a reasonable cost difference and I wouldn't have to worry about more major repairs within the upcoming couple of years. I made the decision to replace and they were out within a couple of business days craning a new AC unit to the third floor roof of my condo in central phoenix, installing a new air handler, blower and connecting everything together. There were a few hiccups along the way during installation, mostly due to the old design of the system they were replacing was reversed from the current design, the installers ended up taking the fan, coils and wiring out of the new air handler housing and retro fitting them to fit into the old space. It was a tight fit and the alternative was cutting into beams and a bunch of extra repair work. After installation of the new unit, there were more issues with my thermostat, it just did not want to work with the new AC, after a couple hours of testing, rewiring, retesting, rinse and repeat, we put a new thermostat, my AC was up, running and blowing cold air once again. After enjoying cold air once again for a few days, I had a complaint at just how loud the new fan was. I called them up once again and they were back out to tune down the speed of my fan, it's sound level is now back to about what the old one was. I can't believe at just how much time and effort this AC unit took them, over all I am happy with the service they provided on top of the new AC unit I am now enjoying on a daily basis! Happy Yelping Phoenix!
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