We just ate there Sunday night. We had a party of four, and when we sat down I noticed the table was still kind of dirty (food on placemats, eek). I wiped them down and removed them from the table. The manager saw this and came over. I showed him and he said he was really sorry. I said no problem. This was 20 minutes in. About 45 minutes later he came back and told us dinner was on the house and he felt really bad. He really tried to make it right. I was fine, not really mad just hungry. It actually was taking way too long. The people behind us were seated about fifteen minutes after us and still managed to get their food way before us.
When the food finally arrived it wasn't right. We ordered a kids bean and cheese burrito and they failed to put the beans in the burrito. It was a total failure after waiting so long the food never came out right. The bus boy was better than our waiter who didn't understand us. Probably never eating there again. Sad, cause this was our fourth time and we had previously good experiences.