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| - Today I needed a ride to my car dealership in order to pick up my car from it's service appointment. Unfortunately, that ride was with Union Cab. I called the dispatch service, and was told that I'd have to wait 20-30 minutes which itself was no big deal. But then when 30 minutes rolled around there was still no cab in sight. I called dispatch again, waited three minutes, and got told that the cab should be there in "ten minutes." Fifteen minutes later, my cab arrived.
If lateness were the only issue with this cab ride, I would review it as a three and be done with it. However, my cab driver drove recklessly throughout Madison weaving in and out of traffic with little regard for anyone else on the road all while maintaining a speed between 44 and 52 (except at traffic lights or when traffic simply wasn't moving) in areas where the posted speed limit was between 25 and 35mph.
He rarely used his turn blinkers, except at the exact moment that he chose to change lanes, and this caused him to become visibly frustrated when other drivers could not react in time. Finally, I noticed that he wasn't wearing a seatbelt for the duration of the trip, and that the 'fasten seat belt' indicator light was on.
When I arrived at my dealership I asked him if he thought he should use his seatbelt. Then, uttering the first words we exchanged after confirming my destination, he said "dude, why?" in a tone of complete contempt. When I went into the dealership to pick up my voucher, they took it out to him for me. I wish I'd thought to get his cab number before leaving.
I won't make the mistake of using Union Cab again. Even if someone else is paying for it, the experience isn't worth risking my life at the hands of a not all-together driver.
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