Was able to walk in for appointment so that was nice. However my technician used a drill to file my gel off along with the top layer of my nails, didn't use clean tools, never soaked my hands just sprayed them with water, and put the least amount of polish on my nails I've ever experienced. Worst manicure ever. Oh and she talked on the phone with her earbud in the entire time. Never even said hello to me. I won't be going back.
Update 1 day later - my gel nails are already chipping. Wow.