I took my son here for his first dental visit. The place is totally geared toward children and they really take great effort to make them feel more comfortable. The waiting area had coloring books/table as well as little cars for toddlers to drive. There was no one there when we arrived so we didn't experience any chaos in the kiddie area. The dentist was nice and to the point, there is not a whole lot to do for a 1 year olds first visit! Anyhow Dr. Villanueva was kind and patient and the exam was fast. My son did cry for a moment but that did not pose a problem. The nurse was also very kind and the admin staff was super nice. My son received a toothbrush, tooth paste and a little prize at the end of the visit. all of my questions were answered to my satisfaction. The printed paperwork were professional forms and were easy to use. There we no insurance issues at all. I received a receipt at the end of the visit as well as a follow up email. Overall: Excellent.
Possible Cons: They do have videos playing in the lobby. I personally do not allow my 1 year old to watch TV or videos yet but this could be an issue for some. They also had music playing that was "alternative" in genre; again this may not be an issue for most but just thought I wold mention it.