OK, 3 mornings in a row dealing with a nice cashier, but a grumpy sourpuss making our espresso drinks. If you are going to work in the service industry, don't bring the bad attitude to work.
Additionally, why, as a paying customer, am I not getting a seat on the patio because the patio is full of bums and non-customers? Seriously, Friday and Saturday morning the patio was full, but only 2 people had a Starbucks drink.
Not good.