WORST CUSTOMER SERVICE EVER.
Seriously this is the second time in a row that I've been to this Congee Queen location and have been completely ignored. The first time I thought it was the non-Asian factor as I went with my very Caucasian mother. But this time I was with my very Asian husband and were still passed by for 15 minutes when trying to wave down a server.
I had to ask for side plates, ask 3 times for a plastic spoon, and kept sending dishes back with waiters that weren't ours BECAUSE NO ONE HAD TAKEN OUR ORDER YET!!!
Also - who sits a couple and a baby and a table for two? You know at any Chinese food place you're going to order at least 3-4 dishes and combine that with a grabby 6month old what do you have? That's right: floor food. And floor food my friends just isn't as yummy as table food. We had to ask for an additional table to keep the kid from grabbing the BBQ pork (though who could blame him, pork is delicious!).
They do have a few saving graces: excellent food, super prices and TONS of high chairs. But I believe that eating out is mostly about experience, and we definitely didn't have a good one at this location.