If I could give this dealership's service department a zero... then I would. They have been the most unhelpful, slowest, untrusting, deceitful service department EVER!!!! They said they would stop the noise from the sunroof. They didn't. But they most certainly charged 150 dollars to apply some grease on the problem that continues. They have on numerous occasions neglected to repair the vehicle on time and then provide a loaner without any explanations. Their ability to call the customer with information updates is non existent. They NEVER call. They repair problems incorrectly, which leads to multiple appointments for the same issue. This should be the last VW repair facility any owner uses...