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  • I have now been to the Gordon Ramsay Pub and Grill twice; once on New Years Eve and then again yesterday. My party and I were satisfied on NYE. The waitress was friendly and attentive and the food was incredible. However, my visit yesterday was mediocre at best. We had to ask twice to get out free pretzel/bread basket and it wasn't delivered until well after we received our entrees. Also, the food was not all delivered at the same time. I ordered the fish and chips, which you would think was the fastest to make (compared to the lamb and sliders), but I had to wait three or four minutes for my dish after the others were delivered. There were no complaints about the food, but we felt neglected. Tips: - Make sure to make reservations on Open Table before hand - If you have Total Rewards make sure to check the TR prices are charged on your bill. Both times I visited full price was charged. They also don't accept Ceasers TR F&B vouchers. - I made the mistake of taking my parents here. The music was very loud, which I don't mind. However, it was difficult for my older parents to hear. - As with most upscale restaurants, unless specified (eg Fish and Chips), the entrees don't include any sides. You have to order them separately.
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