We fell in love with this place from the first time we went, and have been loyal movie goers to them. However, for the second time in a row, the annual Christmas gift certificate my father in law gets us for this specific place, somehow isn't redeemable without having to argue with management and having hem claim it's a "technical difficulty." In the span of a year, they couldn't fix the problem?!!!
Manager offered no compensation or solution other than, "let me get your email," even though we provided proof of purchase for the gift certificate. Love the seats, hate the management.